
Burst Pipes
A loud pop inside a wall, a ceiling stain that grows, or a fountain under the kitchen sink: we isolate, drain, repair and test before we pack up and leave your place.
Plumber McDowall keeps this page for the four calls that cannot wait: water that will not stop, a toilet spilling over, gas you can smell, and a tank gone cold. Plumber McDowall covers McDowall and the suburbs on every side, and each job begins with a price you approve before a tool comes out.
If we're late, $100 comes off your bill

Some jobs can sit a day or two, and some cannot. If you are standing in water or smelling gas, start here:
a split pipe under a sink, inside a wall or beneath a driveway goes to burst pipes.
close the small stop tap where the cistern feeds, then read an overflowing toilet.
whether it is the tank, an element or the gas line, it gets worked through on no hot water.
get out first, ring from the footpath, and read about gas leaks once you are clear.

Got a plumbing problem right now? Do this before you call:

Cabbage Tree Creek and Downfall Creek both run through McDowall, along with the smaller Little Cabbage Tree Creek, and the council has mapped a flood planning strip beside each of them. When the creeks last ran high in February 2022, the council's mapping put water in yards along the first two corridors.
Those same low streets are where our storm-season calls begin, and three things about them shape the job:
The houses down on the flats cop the runoff from the sloping courts above them, so several streets ring at once and the queue builds fast.
On Trouts Road or the courts off Streisand Drive, the fastest shut-off for water coming through a wall is the tap at the front boundary, not the one under the sink.
Wet rising near a slab beside a creek line can be floodwater rather than a plumbing fault, and telling us that on the phone changes what we bring.
Each page below takes one emergency and works it through: what to do in the first five minutes, what has probably failed, and how we put it right:

A loud pop inside a wall, a ceiling stain that grows, or a fountain under the kitchen sink: we isolate, drain, repair and test before we pack up and leave your place.

Stop the cistern filling first with its own little tap, then ring us: most overflows here trace to a blocked branch line or a failed inlet valve, both fixable in one visit.

A cold shower in a four-bedroom family house is an emergency by dinnertime, and we check the unit, the heating side and the gas line one after another until the fault shows itself.

If you can smell it, leave first and ring from the footpath: we hold the gasfitting licence, and we trace the line from the meter to the appliance once the house is safe.
$0 call-out fees, available 24/7, and same-day where we can.
The test is simple: unsafe, or getting worse by the hour. Water over a powerpoint, gas indoors or sewage on a playroom floor ticks that box; a dripping tap does not.
Three things are worth knowing before the day you need them:
One boundary question comes up every storm: Urban Utilities looks after the mains in the street, and everything past the connection is the owner's to fix. If the problem is a hot water system at the end of its life rather than a breakdown, the repair-or-replace call lives on our hot water page.

It sits near your front boundary, usually in a plastic or concrete pit. One clockwise turn of the brass tap kills the supply to the whole property.

Know where your gas meter is and which tap shuts the supply to the house. If you already smell gas, do not go looking for it, just get out.

Tanks have their own stop tap on the cold inlet, which lets you kill a leaking tank without cutting the whole house off.

November to March books most of our emergency visits. Summers here are hot and wet, the humid subtropical pattern, and the November 2008 storm that tore through Brisbane's outer suburbs is still the one people describe.
What that season does to the phone:
Runoff tears down the sloping courts toward the reserves, and the pits at the bottom surcharge, pushing water back toward properties below street level.
A drain that copes all winter can fail in one wet week, and the first sign is often water where it should never be.
Winters are mild and almost frost-free, but a tank two decades old against an outside wall still gives up on the first sharp morning.

Ring (07) 3067 4274 and tell us what's happening in McDowall. A few quick questions up front means the right parts come on the first visit.

You get flat-rate pricing with no hidden fees before any work starts. Approve it and we get going.

We stop the water or isolate the gas first, replace the failed part, then run the whole system through a full test before anything gets signed off.

Pay by card or EFTPOS on site when the job's done, or ask us about Fix now, pay later.

There are no call-out fees for McDowall jobs, and no added charge for nights, weekends or public holidays.
Every repair sits under our Fix-It-or-It's-Free guarantee (T&Cs apply). If we're late, $100 comes off your bill.
Each job is done by a licensed plumber under QBCC No: 15024607, and a lifetime labour warranty covers the labour.
Licensed and insured, locally owned and operated, with flat-rate pricing.
The phone is answered by people who know where Paramount Circuit loops around, not by a distant answering service reading off a screen.

Give us a ring on (07) 3067 4274 and explain the problem. We're available 24/7, every McDowall job has zero call-out fees and flat-rate pricing, and we work under QBCC No: 15024607, with same-day when we can.
Current offers:
If the job turns out to be one that can wait, the general plumbing overview and the drainage page cover the rest of the work.
Flooding you cannot stop, sewage on a floor, gas indoors or a tank gone cold is an emergency, because each one is either unsafe or doing damage by the hour.
Most houses here have the meter near the front boundary, set in a pit of plastic or concrete, and turning the brass tap clockwise shuts the water to the whole property off.
Responsibility for the street mains and public pipes rests with Urban Utilities, whereas the private section beyond the connection point is yours, and that part is our job.
No, never, because finding and sealing a gas leak is licensed gasfitting work, not a weekend job, so leave the property, call us from outside and keep well clear of switches and flames.
The second-generation units fitted around the 2000s are now twenty years old and standing against outside walls, so one cold winter morning is often the last straw for them here.
Ring (07) 3067 4274 and describe what you can see or hear, and we will get a licensed plumber out to your McDowall address with a fixed quote before any work starts.